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Policies

Cancellations

  • For bookings made more than 30 days before guests arrive, we offer a 24-hour period from the time of booking during which you can cancel and receive a full refund.
  • After the 24-hour period, 50% of the booking value will be refunded up to 30 days before guests arrive.
  • Cancellation 30 dyas and less prior to the arrival, the full payment is non-refundable.
  • Bookings made within 7 days of arrival are non-refundable.

Check-in & Check-out

  • We will personally meet you at the property at your convenience any time between 3pm and 8pm. Early check-in and late check-in outside of the standard hours are available; subject to availability and charge.
  • Our standard check out time is 11am. Late check-out can be arranged in advance; subject to availability and charge.

Damages Deposit

  • Upon arrival and check-in we collect the damages deposit (the amount varies per property).
  • Upon check-out and after room checks; we refund to damages deposit within 24 hours.

What Can You Expect From Our Luxury Apartments

PickThePlace accommodations are fitted out to a very high standard. You can expect comfort and style when you check into one of our modern, spacious apartments*.

*subject to apartment, location and duration of stay.

Flat Screen TV

Terrace

Personal assistant

Housekeeping

Central heating

Floor heating

Hot water

Wifi/Cable satellite

Air conditioning

Microwave

Fridge

Freezer

Oven

Nespresso coffee machine

Toaster

24hr support

Dry cleaning

Taxi service

Disabled access

Concierage

Personal shopper

Toiletries

Towels

Hairdryer

Kettle

Dishwasher

Washing machine

Iron and ironing board

Privacy Policy

PickthePlace is a trademark and is the trading name of MAG PROPERTY SERVICES LTD is registered in England and Wales (registered number 10656996).

This website privacy policy describes how MAG property Services Ltd Registered in England and Wales with company registration no:10656996 protects and makes use of the information’s you give the company (MAG PROPERTY SERVICES LTD) when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on 01/01/18

If you have any questions about this policy, email us at office@picktheplace.co.uk or write to

44 Crawford St, London W1H 1JS

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website www.picktheplace.co.uk

We also collect information to better understand how visitors use this website and to present relevant information to them.

We collect information such as names, contact information including email address and demographic information including postcode, preference of musical instrument, interests and other information relevant to client inquiries, offers, and surveys.

Collecting this data helps us understand what you are looking to achieve with Mag property services Ltd. Thereby, enabling us to deliver a better-quality products and services.

Specifically, we may use data

  • For our own internal records

  • To improve the services we provide

  • To contact you in response to a specific inquiry

  • To customise the website for your easy access

  • To send you emails about services, offers, and other things that might be relevant to you (we promise to never spam you)

  • To contact you via email, telephone, email with information regarding your music progress and experience.

Cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and application to store your preferences in order to present content, options or functions that are specific to your needs. They also enable us to see information about how many people use the website and what pages they tend to visit.

Cookies do not provide us access to your computer or any information about you, other than that which you choose to share with us.

You can use your cookie setting to determine how our website uses cookies. If you do not want our website to share cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will use cookies when you visit it.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the data protection act 1998.

Security

We will always hold your information securely.

We will also do our best to protect your personal data once we have your information.

To prevent unauthorised disclosure or access to your data, we have implemented a physical and electronic security safeguards. Unfortunately, the transmission of information via the internet is not always completely secure and therefore transmission is at your own risk.

Our website www.picktheplace.co.uk may contain links to other websites: Please note that we have no control to other websites linked to ours if you provide information to a website to which is linked ours, we are not responsible for the protection and privacy.

Access to your information or records

We give you the right to access your information held by us. Your right of access can be exercised in accordance with the Date procuration Act 1998.

Any access request may subject to a fee of £15.00 to meet our cost in providing you with details of the information we hold about you.